![]() Users will now be able to click Webex Call at the bottom of a window when chatting in Microsoft Teams. In the Teams apps menu, click on Setup policies and add the Cisco Webex Call app to your Microsoft setup. Remember to update your permission policies to allow third-party apps too. You can search for the Webex Call function and toggle the app status to allowed. Head over to the Microsoft Teams Admin Center and click Teams Apps followed by Manage apps. Update phone numbers for users in the Azure Active Directory.Ensure you have Administrator privileges for Microsoft Teams.Ensure users are registered to the Cisco Webex Calling or Unified Communications Manager.Verify users have accounts activated in the Webex Control Hub.To access this functionality, follow these steps: The app launches calls through Webex technology, even when you click the call button in Microsoft Teams. In April 2020, Cisco announced a new Call App for Microsoft Teams. If all you want to do is connect your Microsoft Teams account holders with Cisco Webex calling features, here’s how: The meeting app is also available for Slack, Workplace from Facebook, and Google Calendar.Ĥ- Webex call features in Microsoft Teams This is perfect for running Cisco Webex meetings direct from Microsoft Teams. In a blog post on the Webex site, Snorre Kjesbu, Senior Vice President & General Manager of Webex Devices at Cisco, said, “The first wave of devices are expected to be certified by early 2023.” 3 – Host Webex meetings in Microsoft Teamsįor users that prefer Microsoft Teams for messaging and collaboration, but must use Cisco Webex for meetings, there is the Cisco Webex Meeting app. There is no extra charge for running Cisco devices in Teams mode. All mentioned meeting room equipment will allow Microsoft Teams as the primary option for joining a meeting. This means that Cisco headsets will be fully supported on Microsoft Teams. This means that owners of the following devices will be able to run Cisco devices with Microsoft Teams as the default meeting experience: ![]() Instead, message interoperability enables you to send messages from Teams and receive them on Webex (and vice versa). However, that doesn’t mean everyone must switch between platforms and it doesn’t mean you have to force everyone to use a platform that isn’t their preference. While it would be nice for everyone to choose Microsoft Teams or everyone to choose Webex to send messages, the reality is that it’s highly unlikely this will ever happen. 1 – Message interoperability for cross-platform messaging ![]() If you do need to connect the two together, the next section outline six ways to connect the two platforms together. It’s always better to give your team the freedom to use the tools they prefer. This puts your team at risk of shadow IT and other security issues. ![]() People who don’t want to stop using their preferred app won’t switch easily. If you try to shift everyone to Microsoft Teams, you risk isolating some of your team members who use Webex. You can integrate your conversations with Microsoft 365 and access direct routing.īut Microsoft Teams isn’t the right solution for everyone. Microsoft Teams has tons of great features, like grid videos and custom backgrounds.
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